Why is 02 signal down

Plus other ways to stay connected. Instructions on how to take these steps can be found using our device-specific trouble-shooter here. If you think there might be an issue with your device or sim:. If you need more help with solving signal issues, visit the O2 Community where our Gurus will be able to offer more advice.

There are lots of things that may temporarily impact your service including weather, infrastructure, the number of people in your vicinity trying to connect, and whether we are yet to identify a local network issue. We try to make sure our predictions are as accurate as possible and have edited the coverage checker to consider these coverage limitations.

You can use the network status checker or the My Network app to check for any known issues with our network, or to report a problem. If it's available with your device, you can use our Wifi Calling service to make and receive calls when you have no signal. We also have over 15, O2 Wifi hotspots available to connect to for free, which offer speeds up to 10 times faster than a normal mobile connection.

Use the My Network app to keep an eye on your coverage, wherever you are. We know how important our network is to you and we always do our best to keep you connected.

To keep improving our network, occasionally we have to carry out essential work, which may cause some problems. You can keep up to date by checking the network status checker. Your signal will always be stronger outside. The closer to a mast you are, the stronger your signal will be. Things like trees and hills will also play a part. We occasionally have to carry out some work on our network, this might cause some problems with your signal.

Our network connects you to the people and things you love. Here are some of the ways to get a great experience, wherever you are. Experiencing slow data speeds at a busy central location? Our Education Directory has everything you could possibly need! Sign in. Premium login. Kent nline. Friday, Nov 12 Find local news. Your local news for Kent. Kent nline Sign in.

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See our cookie policy and find out how to manage cookies. The cookies we use include analytics and advertising cookies. You have been successfully logged out. Instructions on how to take these steps can be found using our device-specific trouble-shooter here. If you think there might be an issue with your device or sim:. If you need more help with solving signal issues, visit the O2 Community where our Gurus will be able to offer more advice. If it's available with your device, you can use our Wifi Calling service to make and receive calls when you have no signal.

We also have over 16, O2 Wifi hotspots available to connect to for free, which offer speeds up to 10 times faster than a normal mobile connection.

The power of 5G on personal and business devices will give everyone a better and more reliable connection in extra busy places, delay-free downloads and buffer-free streaming. We now have 5G in parts of most major UK towns and cities, as well as lots of smaller towns and villages. Find out more about O2 5G. O2 Business customer? Find out how 5G can transform your business.